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Services | Solutions | Hardware Procurement
Proactive Support
* Provide unlimited support
* Priority support
* Response time within 2 hours
* Punctual site visits
* Preventive maintenance
* Dedicated, experienced & qualified engineers
* Monthly problem analysis & suggestion reports
* Pro-active consultancy and advisory on unforeseen breakdowns and system improvements
* Routine checks on hardware & software status and performance
* Monitor system activities to take precautions on virus attacks
* Provide timely reporting on illegal system usage or system abuse to management
* Provide guidance on Industry Standard system maintenance and housekeeping practices
Passive Support
* On-Call / Upon -Request basis support
* Response time within 4 hours or next business day
* Optional scheduled visits
* Provide service report after every visit
* Consultancy, advisory, problem analysis, reporting based on request
* Lowest price for service & support plan in the market
* Productivity: Minimise IT system down time, enabling system operation recovery as fast as possible
* Upon requeste support helps you to save cost, time and resources
* Perusal: Immediate inspection & solution for all your IT problems
Ad-Hoc Support
* Pay-as-you-go IT support, hassle-free
* Expedient solution for immediate IT problems
I.T. Professional Outsourcing
* Provide technical advice and consultation on your IT infrastructure requirements
* Regular proactive IT briefings to identify any potential gaps and problems associated with dynamic
business demands
* IT management services provided by qualified and certified personnel